Retirement Announcement for Norton TM ConnectSafe

On November 15, 2018, Norton ConnectSafe service is being retired or discontinued meaning the service will no longer be available or supported. You may continue to use ConnectSafe until November 15, 2018. However, we do recommend that you take a moment to review important details related to this announcement below.

ConnectSafe Retirement FAQ
For concerns, questions related to the retirement announcement, click here to review FAQ.





Configure on Windows PC

Windows® 10

  1. On your Start menu, open the Control Panel.
  2. Under the Network and Internet section, click View network status and tasks.
  3. In the View your active networks section, click the item to the right of Connections:
  4. On the General tab of the Connection Status window, click Properties.
  5. On the General tab of the Connection Properties window, scroll down and select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
  6. On the General tab of the Internet Protocol Version 4 (TCP/IPv4) Properties window, in the lower section, select Use the following DNS server addresses, and then type the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  7. Click OK and exit all the windows.

Windows® 7/8

  1. On your Start menu, open the Control Panel.
  2. Under the Network and Internet section, click View network status and tasks.
  3. In the View your active networks section, click the item to the right of Connections:
  4. On the General tab of the Connection Status window, click Properties.
  5. On the General tab of the Connection Properties window, scroll down and select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
  6. On the General tab of the Internet Protocol Version 4 (TCP/IPv4) Properties window, in the lower section, select Use the following DNS server addresses, and then type the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  7. Click OK and exit all the windows.

Windows® Vista

  1. On your Start menu, open the Control Panel.
  2. In the Control Panel window, click Network and Sharing Center.
  3. In the Network section, select View Status of each connection.
  4. On the General tab of the Connection Status window, click Properties.
  5. On the General tab of the Connection Properties, scroll down and select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
  6. On the General tab of the Internet Protocol Version 4 (TCP/IPv4) Properties window, in the lower section, select Use the following DNS server addresses, and then type the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  7. Click OK and exit all the windows.

Windows® XP

  1. On your Start menu, open the Control Panel.
  2. In the Control Panel window, click Network Connections and choose your current connection.
  3. On the General tab of the Connection Status window, click Properties.
  4. On the General tab of the Connection Properties window, scroll down and select Internet Protocol (TCP/IP), then click Properties.
  5. On the General tab of the Internet Protocol (TCP/IP) Properties window, in the lower section, select Use the following DNS server addresses, and then type the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  6. Click OK and exit all the windows.



Chose your protection policy

  • Preferred DNS: 199.85.126.20
  • Alternate DNS: 199.85.127.20

All policies block malware, phishing and scam sites.

Pornography includes sites that contain sexually explicit material.

Other includes sites that feature: mature content, abortion, alcohol, crime, drugs, file sharing, gambling, hate, suicide, tobacco or violence.