Retirement Announcement for Norton TM ConnectSafe

On November 15, 2018, Norton ConnectSafe service is being retired or discontinued meaning the service will no longer be available or supported. You may continue to use ConnectSafe until November 15, 2018. However, we do recommend that you take a moment to review important details related to this announcement below.

ConnectSafe Retirement FAQ
For concerns, questions related to the retirement announcement, click here to review FAQ.



Configure on Mac

macOS 10.12 (Sierra)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

OS X 10.11 (El Capitan)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

OS X 10.10 (Yosemite)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

OS X 10.9 (Mavericks)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

OS X 10.8 (Mountain Lion)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

Mac OS X 10.7 (Lion)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

Mac OS X 10.6 (Snow Leopard)

  1. Choose Apple menu and select System Preferences, then click Network.
  2. Select the network connection service you want to use (Wi-Fi or Ethernet for example) in the list, then click Advanced button in the lower right corner of the Network window.
  3. Click DNS tab, then click Add + at the bottom of the DNS Servers list. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  4. When finished making changes to the DNS settings, click on the OK button
  5. Now click on Apply for the DNS changes to take effect

Mac OS® X (10.5 Leopard)

  1. On the Mac menu bar, click System Preferences.
  2. Under Internet & Network, click Network.
  3. In the left pane, select your current network connection from the network connection services list.
    A green icon indicates your current network connection.
  4. In the window that appears, click Advanced.
  5. In the window that appears, click the DNS tab.
  6. Click the plus sign at the bottom of the DNS Servers list area.
  7. Enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  8. Click OK.
  9. In the Network window, click Apply

Mac OS X (10.4 Tiger)

  1. On the Mac menu bar, click System Preferences.
  2. Under Internet & Network, click Network.
  3. Double-click your current network connection from the network connection services list.
    A green icon indicates your current network connection.
  4. In the DNS Servers list, enter the Norton ConnectSafe IP addresses shown in the yellow box on this page.
  5. Click Apply Now.
  6. Close the Network window.



Chose your protection policy

  • Preferred DNS: 199.85.126.20
  • Alternate DNS: 199.85.127.20

All policies block malware, phishing and scam sites.

Pornography includes sites that contain sexually explicit material.

Other includes sites that feature: mature content, abortion, alcohol, crime, drugs, file sharing, gambling, hate, suicide, tobacco or violence.